Post Go-live support and assistance
Supporting and guiding you before, during and after your projects to implement management solutions, tailoring our response measures.
Our clients – finance departments or senior management – often tell us that after completion of an implementation project, they need to be able to rely on contacts who are capable of understanding their functional needs and incorporating them into the management solution.
Our clients share similar concerns:
Our concern is your peace of mind
Our job is not only to bring you solutions to the problems you have identified, but also to look ahead and alert you to problems that could arise.
- Assignment of staff: assignment of an employee for a given period of time, for the purposes of taking charge of a list of tasks, to be defined.
- A Business Process as a Service offer, in a multiannual commitment whereby you receive a financial management solution in SaaS mode, which adheres to a contractual service level.
- MyNell’: an offer of tickets, available over one year and renewable upon request.
The MyNell’ support and assistance offer allows you:
Entrust the auditing of
your management solutions to us.